for Woodlands Web.
We take customer privacy very seriously and guarantee never to sell, disclose
or pass on your information to any parties whatsoever.
Every visitor to this website is tracked for statistic purposes and data
such as IP address, browser version, screen resolution and ISP hostname
is collected. This information is used for analysis of webstats and is
never made available to anyone outside of the company in any way, shape
If any website visitor chooses to select their location from the links
above a cookie is set on their computer to reflect this choice. This cookie
will then define which currencies to display and other minor location
specific variables. Cookies are also used to track session information
in the ordering process.
We never publish customer testimonials without seeking permission first.
This will be done in the form of a personal email to ask whether we can
use your comments on our website and/or promo material. Testimonials submitted
to hosting directories or other third party review websites will be assumed
as safe to use without seeking permission first.
Ordering process and customer records
During the order process we require customers to supply contact details
such as their name, address, email and phone number. This are for internal
records only and will never be passed outside of the company. It is important
that we have these details so customers can be contacted and payments
Payments (if online payment is introduced in the future)
All payments are processed using our payment processor, Worldpay.com.
We never have access to your credit card of sensitive data and do not
store these details. All customers are advised to check the website of
It is of great importance that we have accurate contact details for customers
at all time. Customers can update these details by logging into their
billing control panel. (This will be implemented eventually - at the moment
there is a manual system)
All customer information is kept in a secure database with the necessary
server protection measures in place. Records are also stored offline in
physically secure conditions. We do not store credit card details in any
way, shape or form.
Changes to this document
From time to time this document may be changed. This will typically be
communicated via email on renewal, with an announcement in any future
online forums and/or customer control panel announcements section.
Any questions concerning the above details should be e-mailed to me before
George McNamara, Woodlands Web and Writing,
40, Woodlands Road,
Epsom, Surrey KT18 7HW, UK